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At R&W Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
107 Reviews

Angela Sibrian
Highly recommend this company. Always thorough and professional. Takes care of everything.
Bill Schuessler
Overall a great experience! I liked the office staff, sales person, the installers and the product. Followup has been great also. Refreshing to actually hire a company that has some old fashion values like quality, integrity and hard work. Thank you!
Gideon Conger
The tech was great and explained everything he found.
Melissa Gibson
They did an amazing job getting our A/C up and running!
Bob Hendryx
Replaced a 28yrs old system that they originally installed and maintained. Gave me great price on a new heat pump system and the installers were great. Hopefuly they can keep this new system running for another 28 years.
Chris Von Ohain
Just had R&W install a new HVAC system for my home. The install crew did an outstanding job. Each one of the installers acted in a most professional and friendly manner. It was obvious they took great pride in their work. The sales consultant was honest in recommending the appropriate system for my needs. He did not attempt to oversell (like many others). I highly recommend R&W to anyone looking for a new HVAC system.
Vic Enis
Derek Thomas
They installed a new system. Fantastic service and very professional. Also did a follow up visit to make sure everything was working well! Could not ask for more from an HVAC company.
Nancy J Higley
R & W Heating and Cooling always has provided excellent quality service for us.. thank you for caring.
Beverly Bower
Located in Hamilton
I had contacted R&W with issues no Ac . Promptly Steve contacted me and showed up very professional and polite . I now have AC , Thank you R&W heating & Cooling especially Steve for being patient , kind and fixing my AC . Beverly
Kate Edington
Always reliable
Joe Hoover
We had issues with our AC. The technician followed a reasonable troubleshooting process, but unfortunately, we ended up replacing the unit. He was very good about explaining our options and pluses and minuses of the different choices
John William Ebinger
Located in Lebanon
We have been a R & W customer for a few years now. We had to upgrade / replace our 25 year old HVAC system this week. We worked with the office to get a detailed quotation and then we scheduled our installation for the next morning . The next morning we received a call that the installers were on the way. The install team was amazing and did a very nice job - each one of the team were very courteous, providing us with details of the process for the day. The work was completed same day - We are very happy with R & W Heating & Cooling , they have great inside support and a fantastic installation team - We will continue using R & W and would recommend them to any of our neighbors and friends.
Gary Barker
If you are really picky, it's hard to find a Heating and Cooling business to call on, because there are plenty out there, that you don't want. I made a good choice with R&W Heating and Cooling and with an up to date Heat Pump that will save me money year round. And something that you don't think about, everything just Looks so much better ! Very satisfied !
Mary Ann Hofacre
Great prices and wonderful employees who go above and beyond. We had an HVAC installed & they were so great getting it in & making sure it ran well.
Mary Hofacre
Every time we have used R&W they are able to help us get the system up and running. As our system was quite old we talked with them about a new system & they helped us choose the best system for our home and installed it. They went above and beyond on this service.
Karen Hartman
Located in West Chester
I just had a new system instlalled and they did such a good job from start to finish.Kent showed me all my options and answered many questions, nice guy and very helpful.Clayton and Jordan installed and again very nice guys, professional. after the installation eveything was cleaned up and all my questions were answered. They didn't leave until I was comfortable with the new system. Thank you to all, great job, wonderful company.
Mike Samendinger
Located in Lebanon
R&W is awesome, I called them this morning and they came out this afternoon and had my A/C up and running. Great job, always friendly, highly recommend them to everyone. Always support local business .
Goofy Friend
The staff is wonderful to deal with
Lisa DErrico
Ethan, Clayton and Andy did an awesome job installing our new HVAC system. They were on time, professional, and we were comfortable having them in our home. We highly recommend R & W!
Julie Walborn
Clayton did a great job replacing an old water heater out of our historic building. They were on time, cleaned up and removed the old one.
Salah Allami
If I’m not mistake the two gentlemen that was out at our house for 2 days Clayton and Ethan did a really excellent job and was very respectful very professional I would always recommend R&W to anyone
Jm Hh
Good company. Highly recommended
Jay Griffin
Friendly, fairly priced, great quality - I would highly recommend.
The Drescher
Located in Maineville
Excellent customer service....
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