Reviews

Professional and considerate! I highly recommend R&W!

My parents have been choosing R&W for years and suggested we work with them when our old a/c unit bit the dust. They were fast and professional and Jason explained everything he was looking for upon his first visit to give us a quote and was very personable. We got the new unit in the same week and everyone from the office staff to the installation crew were a joy to work with. Thank you so much for the great job and the cool air again 😎

I had a great experience with everyone.

I called that I had no air at 90+ degrees. They replaced my complete system in 3 days.

Our A/C went out on a very hot day. We called early evening to report our problem assuming we would get a return call the next day. We were extremely pleased when we were able to talk to someone that evening. Repair was scheduled for the next morning! The service man showed up as promised and got the unit working but we needed a new unit. Installation was scheduled for the next morning. We were so pleased with the response and the service people.

Five Stars for R & W Heating & Cooling they have been serving our HVAC needs for over forty years, same phone number 513 932 6912. They are also the best place to go for water heaters.. Monday our AC stopped working and we were in trouble. So I called R & W. That afternoon Chris, a service tech, came out to analyze the unit and found the compressor was bad. They gave me a quote for a complete new cooling system. We didn't need the problems we were having with the old system so the new one was the right thing to do. The next morning an installation crew came and installed my new cooling system. They did a great job, even put protection down for my carpet & stairs and cleaned up inside and out when finished. That afternoon, the day after I called, my new system was keeping us nice and cool. I Just can't say enough about the R & W team and the great service they have giving our family over the years The Clarksons

Five Stars for R&W Heating & Cooling they have been serving our HVAC needs for over forty years, same phone number 513 932 6912. They are also the best place to go for water heaters. Monday our AC stopped working and we were in trouble. So I called R & W. That afternoon Chris, a service tech, came out to analyze the unit and found the compressor was bad. They gave me a quote for a completely new cooling system. We didn't need the problems we were having with the old system so the new one was the right thing to do. The next morning an installation crew came and installed my new cooling system. They did a great job, even put protection down for my carpet and stairs, and cleaned up inside and out when finished. That afternoon, the day after I called, my new system was keeping us nice and cool. I just can't say enough about the R&W team and the great service they have given our family over the years

Great local company who took care of us quickly, efficiently and best price around!!

Fast response and knowledgeable salesperson, honest and helpful! Installation went smoothly and they knew what they were doing and cleaned up when done. Nice to see young people doing such a great job!

R&W has serviced HVAC systems in apartments we own for several years. They are timely, courteous, knowledgeable, and polite. Our tired 30-year-old system was replaced with a new state-of-the-art system. What a difference it has made. These are good people doing good work!

Professional and efficient!

Since moving to Lebanon, we have used R&W for a few routine issues and recently for a complete HVAC replacement. Each time they have been professional, timely, and did excellent work. I find them to be the most trustworthy and competent company around.

Great!

I wish all of my experiences with home related repairs and services were as good as they have been with R&W. They kept my old Carrier A/C going for a long time. The time finally came when it was no longer worthwhile to put more money into stringing it along. Service tech Steve (he's excellent) called Kent who came out that very day to provide an estimate for the replacement of the unit. My wife and I talked it over and decided to go with the new unit. From the day we notified Kent of our decision to proceed, the installation was scheduled for the following week and the entire central air system was fully installed and functional when promised. I can't say enough about Kent and the installation team. Everything went smoothly. I was a bit surprised that the installers were such young guys. These guys are hard working self starters. These guys know what they're doing and there's no nonsense. Kent showed up several times and worked right along with these guys. Teamwork at it's best. At the time of this writing it's the end of May. We've already had a few hot days. We're so happy to have taken care of this replacement in timely manner as the super hot days of June, July and August are right around the corner. In conclusion, I think potential customers of R&W need to know that this is a company that is honest and ethical. Big thank you to the entire R&W team!

We have been a customer of R&W for many years, and they have always provided us with reliable service. I would highly recommend them for their work ethic and honesty. Thank You for taking such good care of us!

We have used R&W for many years. We are always happy with there work.

The salesman kept it short, simple, and to the point!

A few weeks ago I turned my air on, and it wasn't working. Saw an R&W truck down the street working at my neighbors so stopped and talked to one of the guys. Said they could come over and take a look, which they did. Unfortunately, the compressor was dead, and I needed a new system which I knew was coming anyway. They got back to me with a quote quickly and were able to put it in by the end of the week right before it was getting hot. Everyone was friendly and professional.

After poor service with another company, we decided to try R&W. What a pleasant experience with Steve from R&W! He had our unit up and running in less than two hours. He was very professional, knowledgeable, and thorough. Highly recommended!

We were looking for a reputable local installer with fair pricing. Happy to say your company provided that.

Everything went very well, Kent did a very good job explaining the process. I always ask for Scott as our service technician he does a great job.

Great company to work with. Called with two commercial air units that were down and had two replacements completed in the same week! Fast, reliable and honest. A++++++++++++++++

Best place for heating and cooling. Honest,caring,qualified. I wouldn't go anywhere else

We have used R&W for many years. We never even think about going elsewhere even though we are inundated with mailers and TV advertisements.