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At R&W Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
252 Reviews

Mcbreezy _
12/09/2025
Cass Brian
12/05/2025
The furnace Technician Jasn O. was amazing. My dad never directs me wrong and said R&W is his go to heating and cooling. Jason was straight with me and found a problem i was having that got worse and the problem i originally called for. Everything got replaced and furnace is up and running like it should. Practically brand new again. Thanks R&W Heating in Lebanon Ohio.
M.S.
11/24/2025
Located in LEBANON
I have been very happy with their previous work at my home, and that they were not high-pressure with sales of new hardware. We knew a new system was coming at some point, but we had a different company try to pressure us into a much more expensive system 7 years ago. That's when I started working with R&W, and I liked their work so much, I immediately requested a new system when they recommended it.
Service: Installation
Steve Gross
11/22/2025
Called R&W for a non emergency furnace problem. They were able to come out pretty quick and check it out. Scott the technician was professional and worked efficiently to diagnose the problem. He answered all my questions along the way. Was back up and running in an hour and I was billed for just one hour at a reasonable rate. Very satisfied with R&W and would use them again.
A.R.
11/21/2025
Located in SPRINGBORO
EVERY person I have had contact with at your company has been WONDERFUL. In my book, YOU ALL ARE NUMBER ONE!!! THANK YOU FOR YOUR WORK!!!
Service: Installation
T.L.
11/15/2025
Located in MIAMISBURG
We are very happy with R & W. You are quick to respond, and your technicians are very friendly and knowledgeable. We trust you and your products. Thank you!
Service: Installation
Lisa Lloyd
11/03/2025
L.L.
11/03/2025
Located in MORROW
R&W Heating was very helpful in my needs. The young lady on the phone, the salesman was very helpful, and the team of young men were very polite and respectful. They explained how everything was going to work. The cleanup was wonderful.
Service: Installation
Pamela Mitchell
10/23/2025
Great great service. Very polite service people. Prompt service He explained the issues clearly. Ill always call then for service.
William Shawhan
10/23/2025
Great company that values their customers! They come out twice a year to check the system before winter and summer. Team is professional and courteous; would highly recommend them to anyone looking for HVAC service.
M.L.
10/01/2025
Located in CLARKSVILLE
Thank you for always being so prompt when we are in need of assistance. Jordan and Brycen were such nice, professional young men to work with. They were very respectful of our property and left everything immaculate.
Service: Installation
B.G.
09/03/2025
Located in MORROW
Your timely response and the wonderful workers who installed my air conditioner blew me away. Your guys worked efficiently, were very courteous, and cleaned up afterwards! What a great team and company! You deserve the great reputation you have!
Service: Installation
Roberta Grice
09/03/2025
Timely response, great product. Workers were on time, did awesome work, were courteous and cleaned up after the installation! What more could you ask for!
W.S.
08/29/2025
Located in LEBANON
The technicians were the kindest and courteous I have met!
Service: Installation
E.J.
08/28/2025
Located in MASON
Very professional technicians. The installation went well. They were very knowledgeable and answered all my questions. The A/C was installed in one day. It works great, especially in this hot weather. The ladies I spoke with on the phone were helpful and very nice. I would definitely recommend your company to others. Thank you for the prompt and professional service!
Service: Installation
Wes Turpin
08/15/2025
M.D.
07/25/2025
Located in LEBANON
Great experience with everyone involved, from sales to install, even the people I spoke with in the office. A true blessing of a company that got me up and running during a really hot week!
Service: Installation
D.K.
07/23/2025
Located in LEBANON
Completed in a timely manner. Pleased with the installation and the men who installed the product.
Service: Installation
J.B.
07/22/2025
Located in MASON
Every person that I interacted with was professional and considerate. Also, there are so many companies that try to take advantage of people and get them to pay crazy amounts. The honest quote was a breath of fresh air after dealing with other companies.
Service: Installation
Michael And Jenn Brad
07/22/2025
Honest pricing and professional, considerate crew. They were also able to complete everything much faster than anyone else we called.
N.N.
07/16/2025
Located in LEBANON
Wonderful company!
Service: Installation
Wayne Tofte
07/10/2025
Excellent work, superb customer service, and a company that really stands behind their product and workmanship. I highly recommend R&W Heating. We have used them for years for routine HVAC maintenance, for installation of a new A/C unit, and for emergency service. Great to work with.
Bruce Musgrove
07/05/2025
Located in West Chester
Recently had a new HVAC system installed. Had to comment on the professional job the installers Jordan and Jason did. These are the type of people you want working in your home. We have been satisfied customers for many years because of your employees.
B.M.
07/03/2025
Located in WEST CHESTER
Always great customer service. Quick response. Efficient. Evey technician we have ever had has been courteous , very polite. We have referred many friends to R&W. In fact, one called you this morning and you were servicing their AC today. Great experience. We got prices from 3 other companies ,but they had the best price.
Service: Installation
Jennifer Neiner
06/23/2025
R&W is by far the BEST! They were fast, courteous, and upstanding. My AC broke down. They said they could fix it and didn't push replacing it. In the end I trusted them so much, I asked them to replace my 19 yo HVAC system. I am so happy with their speed, the cost and the improved efficiency. Everyone at the company was fantastic - repair, sales, install team and front office. I would highly recommend R&W!
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