Reviews
At R&W Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 252 Reviews

Cass Brian
12/05/2025
12/05/2025
The furnace Technician Jasn O. was amazing. My dad never directs me wrong and said R&W is his go to heating and cooling. Jason was straight with me and found a problem i was having that got worse and the problem i originally called for. Everything got replaced and furnace is up and running like it should. Practically brand new again. Thanks R&W Heating in Lebanon Ohio.

M.S.
11/24/2025
Located in LEBANON
11/24/2025
Located in LEBANON
I have been very happy with their previous work at my home, and that they were not high-pressure with sales of new hardware. We knew a new system was coming at some point, but we had a different company try to pressure us into a much more expensive system 7 years ago. That's when I started working with R&W, and I liked their work so much, I immediately requested a new system when they recommended it.
Service: Installation

Steve Gross
11/22/2025
11/22/2025
Called R&W for a non emergency furnace problem. They were able to come out pretty quick and check it out. Scott the technician was professional and worked efficiently to diagnose the problem. He answered all my questions along the way. Was back up and running in an hour and I was billed for just one hour at a reasonable rate. Very satisfied with R&W and would use them again.

E.J.
08/28/2025
Located in MASON
08/28/2025
Located in MASON
Very professional technicians. The installation went well. They were very knowledgeable and answered all my questions. The A/C was installed in one day. It works great, especially in this hot weather. The ladies I spoke with on the phone were helpful and very nice. I would definitely recommend your company to others. Thank you for the prompt and professional service!
Service: Installation

J.B.
07/22/2025
Located in MASON
07/22/2025
Located in MASON
Every person that I interacted with was professional and considerate. Also, there are so many companies that try to take advantage of people and get them to pay crazy amounts. The honest quote was a breath of fresh air after dealing with other companies.
Service: Installation

Wayne Tofte
07/10/2025
07/10/2025
Excellent work, superb customer service, and a company that really stands behind their product and workmanship. I highly recommend R&W Heating. We have used them for years for routine HVAC maintenance, for installation of a new A/C unit, and for emergency service. Great to work with.

B.M.
07/03/2025
Located in WEST CHESTER
07/03/2025
Located in WEST CHESTER
Always great customer service. Quick response. Efficient. Evey technician we have ever had has been courteous , very polite. We have referred many friends to R&W. In fact, one called you this morning and you were servicing their AC today.
Great experience. We got prices from 3 other companies ,but they had the best price.
Service: Installation

Jennifer Neiner
06/23/2025
06/23/2025
R&W is by far the BEST! They were fast, courteous, and upstanding. My AC broke down. They said they could fix it and didn't push replacing it. In the end I trusted them so much, I asked them to replace my 19 yo HVAC system. I am so happy with their speed, the cost and the improved efficiency. Everyone at the company was fantastic - repair, sales, install team and front office. I would highly recommend R&W!
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