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Reviews

At R&W Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
267 Reviews

Kare Backstrom
10/17/2026
Located in Lebanon
Extremely impressed how fast Steven was able to quickly come and look at our broken unit. Due to the units age and what it would cost to attempt to fix it, we decided to replace it. This was about a month ago when the weather was hot, so we were very happy how fast they were able to install our new system. Andy came by recently to turn on the heat for the first time and to make sure everything worked. Both of them are extremely professional and the ladies in the office have been great as well - 5+ Stars!
Mike Siergiej
10/03/2026
Located in Lebanon
We’ve been clients for 15+ years. R&W has always responded quickly and resolved any issues we had. We are on the 2x/yr maintenance program. We recently had R&W install a new HVAC system in our home. A great company with great service.
M.S.
10/03/2026
Located in SOUTH LEBANON
We have been your client for 15+ years. You are an awesome company with great technicians. We are on your 2x/yr maintenance program, and it has addressed issues before they became major problems. You just installed a new HVAC system in our home. The technicians (Tony and Gabe) were outstanding. They identified a gas leak on our water heater and repaired it while they were here. We have come to know the owner, John, and he has always ensured that any issues identified were resolved quickly. We highly recommend R&W to anyone needing maintenance on an existing system or requiring a new HVAC system.
Service: Installation
P.G.
09/22/2026
Located in LOVELAND
Everyone was nice and polite. That is very important to me. Felt I could trust them.
Service: Installation
D.P.
09/16/2026
Located in CARLISLE
Great installation, great service. I would highly recommend!!!
Service: Installation
Cynthia Lavigne
09/02/2026
Located in Lebanon
In the middle of a heat wave my AC died. Had to replace entire unit. Quick response, installation and instructions completed in a few hours. Very happy with new unit.
C.L.
09/02/2026
Located in LEBANON
So appreciate the quick response! In the middle of a heat wave, my AC died. The crew installed, explained, and cleaned up within a couple of hours. Very happy with the new unit and service.
Service: Installation
Brenda Nesbitt
08/15/2026
Located in Lebanon
D.E.
08/15/2026
Located in OREGONIA
Always a great experience with R&W!
Service: Installation
R.N.
08/14/2026
Located in LEBANON
Everyone involved was very competent and friendly!
Service: Installation
Ruthie House
08/08/2026
Located in Lebanon
Fast friendly service
Paul Statt
07/26/2026
Located in Lebanon
From dealing with the salesman and both installers, I can attest that they were knowledgeable, respectful, and very courteous. The new system they installed is exactly what I wanted.
D.L.
07/26/2026
Located in WILMINGTON
I couldn’t be more appreciative of John, the owner; Cathy; the ladies in the office; and Jordan and the crew who did the install. Everyone worked to ensure the best outcome for what we needed. Thank you again for what you do.
Service: Installation
P.S.
07/26/2026
Located in GOSHEN
Kent, the salesman, was knowledgeable, courteous, and very easy to work with. He respected the fact that I was getting three quotes from different companies. He never once spoke ill of any other company. I can't say the same thing about the other two. Your two installers, Tony and Gabe, were efficient and very thorough. They were also very patient and took time to answer all my many questions. They are probably two of the best installers in the business.
Service: Installation
Marjorie Brown
07/21/2026
Located in Lebanon
Super knowledgeable and skilled employees. Fair pricing and great service. They made a repair to our AC and sent us a video! No guessing if the work was actually done or not! Highly recommend this company and particularly their employee Steve.
J.M.
07/15/2026
Located in LEBANON
I really appreciate the fast response to my outage of the old system, and getting the new one in place really felt good to stay cool and all that heat. Thanks again!
Service: Installation
D.C.
07/12/2026
Located in BEAVERCREEK
We appreciate you guys so much!! Quick to diagnose the issue, get us a quote, and install before a holiday weekend. Thank you, thank you, thank you!
Service: Installation
Sherri Cain
06/29/2026
Located in Lebanon
Replaced 25 Year AC & Furnace - experience was affordable, professional, fast, and friendly. I would highly recommend R & W Heating for your next service, installation, or repair.
Kim
06/27/2026
Located in Lebanon
C.B.
06/27/2026
Located in LEBANON
...two fine gentlemen! They laughed at my jokes...and listened to my stories. The proof of their good work is that the thermostat is set at 70 and the inside temperature has been holding steady at 70 since the installation. Incidentally, the real reason I selected R & W was that you replaced my hot water tank several years ago and it has been working flawlessly ever since then. That bespeaks "Quality."
Service: Installation
Patti Compton
06/19/2026
Located in Lebanon
Wonderful job done by R n W. New unit installed. Guys were super great . Clean up was amazing . Looked so much better than before. Tony was one didnt get name of other but he was great too. Highly recommend this company. Used them for years n never disappointed.
J.S.
06/05/2026
Located in LEBANON
We moved to Lebanon 20 years ago, and neighbors recommended you. We have never been disappointed. Thanks for your service.
Service: Installation
D.W.
06/05/2026
Located in LEBANON
I have been doing business with R&W for 40-some years. Good People!!!!
Service: Installation
Mischelle Jones
06/03/2026
Located in Lebanon
I highly recommend R & W heating and ac. I had an old unit replaced and the serviceman Tony was very professional. He explained everything to me. Cleaned up the mess. He showed me everything I needed to now. I would give Tony 10 stars but it only lets me give 5
G.B.
05/24/2026
Located in SPRINGBORO
Seamless!
Service: Installation
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