Reviews
At R&W Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 267 Reviews

Kare Backstrom
10/17/2026
Located in Lebanon
10/17/2026
Located in Lebanon
Extremely impressed how fast Steven was able to quickly come and look at our broken unit. Due to the units age and what it would cost to attempt to fix it, we decided to replace it. This was about a month ago when the weather was hot, so we were very happy how fast they were able to install our new system. Andy came by recently to turn on the heat for the first time and to make sure everything worked. Both of them are extremely professional and the ladies in the office have been great as well - 5+ Stars!

M.S.
10/03/2026
Located in SOUTH LEBANON
10/03/2026
Located in SOUTH LEBANON
We have been your client for 15+ years. You are an awesome company with great technicians. We are on your 2x/yr maintenance program, and it has addressed issues before they became major problems. You just installed a new HVAC system in our home. The technicians (Tony and Gabe) were outstanding. They identified a gas leak on our water heater and repaired it while they were here. We have come to know the owner, John, and he has always ensured that any issues identified were resolved quickly. We highly recommend R&W to anyone needing maintenance on an existing system or requiring a new HVAC system.
Service: Installation

P.S.
07/26/2026
Located in GOSHEN
07/26/2026
Located in GOSHEN
Kent, the salesman, was knowledgeable, courteous, and very easy to work with. He respected the fact that I was getting three quotes from different companies. He never once spoke ill of any other company. I can't say the same thing about the other two. Your two installers, Tony and Gabe, were efficient and very thorough. They were also very patient and took time to answer all my many questions. They are probably two of the best installers in the business.
Service: Installation

C.B.
06/27/2026
Located in LEBANON
06/27/2026
Located in LEBANON
...two fine gentlemen! They laughed at my jokes...and listened to my stories. The proof of their good work is that the thermostat is set at 70 and the inside temperature has been holding steady at 70 since the installation. Incidentally, the real reason I selected R & W was that you replaced my hot water tank several years ago and it has been working flawlessly ever since then. That bespeaks "Quality."
Service: Installation

Patti Compton
06/19/2026
Located in Lebanon
06/19/2026
Located in Lebanon
Wonderful job done by R n W. New unit installed. Guys were super great . Clean up was amazing . Looked so much better than before. Tony was one didnt get name of other but he was great too. Highly recommend this company. Used them for years n never disappointed.

Mischelle Jones
06/03/2026
Located in Lebanon
06/03/2026
Located in Lebanon
I highly recommend R & W heating and ac. I had an old unit replaced and the serviceman Tony was very professional. He explained everything to me. Cleaned up the mess. He showed me everything I needed to now. I would give Tony 10 stars but it only lets me give 5
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