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Reviews

At R&W Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

All trademarks or brands on this page are registered by their respective owner and are not affiliated with our company, nor do they endorse or sponsor our products or services.

See What Our Customers Have to Say -
253 Reviews

Michelle Ewen
02/06/2026
Tim Smith
02/06/2026
Jason Jett
01/20/2026
Very prompt. Excellent quality work. Great experience. Had to have entire system replaced which I knew was coming and very glad we choose R&W
J.J.
01/20/2026
Located in LEBANON
Excellent all the way around!!
Service: Installation
W.T.
01/02/2026
Located in LEBANON
We have been a customer for about 11 years and absolutely love your company and staff.
Service: Installation
Mcbreezy _
12/09/2025
J.M.
12/08/2025
Located in WAYNESVILLE
Your company has excellent services. Always very helpful. Never disappoint in your company.
Service: Installation
Cass Brian
12/05/2025
The furnace Technician Jasn O. was amazing. My dad never directs me wrong and said R&W is his go to heating and cooling. Jason was straight with me and found a problem i was having that got worse and the problem i originally called for. Everything got replaced and furnace is up and running like it should. Practically brand new again. Thanks R&W Heating in Lebanon Ohio.
M.S.
11/24/2025
Located in LEBANON
I have been very happy with their previous work at my home, and that they were not high-pressure with sales of new hardware. We knew a new system was coming at some point, but we had a different company try to pressure us into a much more expensive system 7 years ago. That's when I started working with R&W, and I liked their work so much, I immediately requested a new system when they recommended it.
Service: Installation
Steve Gross
11/22/2025
Called R&W for a non emergency furnace problem. They were able to come out pretty quick and check it out. Scott the technician was professional and worked efficiently to diagnose the problem. He answered all my questions along the way. Was back up and running in an hour and I was billed for just one hour at a reasonable rate. Very satisfied with R&W and would use them again.
A.R.
11/21/2025
Located in SPRINGBORO
EVERY person I have had contact with at your company has been WONDERFUL. In my book, YOU ALL ARE NUMBER ONE!!! THANK YOU FOR YOUR WORK!!!
Service: Installation
T.L.
11/15/2025
Located in MIAMISBURG
We are very happy with R & W. You are quick to respond, and your technicians are very friendly and knowledgeable. We trust you and your products. Thank you!
Service: Installation
Lisa Lloyd
11/03/2025
L.L.
11/03/2025
Located in MORROW
R&W Heating was very helpful in my needs. The young lady on the phone, the salesman was very helpful, and the team of young men were very polite and respectful. They explained how everything was going to work. The cleanup was wonderful.
Service: Installation
Pamela Mitchell
10/23/2025
Great great service. Very polite service people. Prompt service He explained the issues clearly. Ill always call then for service.
William Shawhan
10/23/2025
Great company that values their customers! They come out twice a year to check the system before winter and summer. Team is professional and courteous; would highly recommend them to anyone looking for HVAC service.
M.L.
10/01/2025
Located in CLARKSVILLE
Thank you for always being so prompt when we are in need of assistance. Jordan and Brycen were such nice, professional young men to work with. They were very respectful of our property and left everything immaculate.
Service: Installation
B.G.
09/03/2025
Located in MORROW
Your timely response and the wonderful workers who installed my air conditioner blew me away. Your guys worked efficiently, were very courteous, and cleaned up afterwards! What a great team and company! You deserve the great reputation you have!
Service: Installation
Roberta Grice
09/03/2025
Timely response, great product. Workers were on time, did awesome work, were courteous and cleaned up after the installation! What more could you ask for!
W.S.
08/29/2025
Located in LEBANON
The technicians were the kindest and courteous I have met!
Service: Installation
E.J.
08/28/2025
Located in MASON
Very professional technicians. The installation went well. They were very knowledgeable and answered all my questions. The A/C was installed in one day. It works great, especially in this hot weather. The ladies I spoke with on the phone were helpful and very nice. I would definitely recommend your company to others. Thank you for the prompt and professional service!
Service: Installation
Wes Turpin
08/15/2025
M.D.
07/25/2025
Located in LEBANON
Great experience with everyone involved, from sales to install, even the people I spoke with in the office. A true blessing of a company that got me up and running during a really hot week!
Service: Installation
D.K.
07/23/2025
Located in LEBANON
Completed in a timely manner. Pleased with the installation and the men who installed the product.
Service: Installation
J.B.
07/22/2025
Located in MASON
Every person that I interacted with was professional and considerate. Also, there are so many companies that try to take advantage of people and get them to pay crazy amounts. The honest quote was a breath of fresh air after dealing with other companies.
Service: Installation
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